Platform Upgrades & Migrations

This week brings powerful new sequence controls directly on your contact profiles, along with streamlined BYO domain configuration and under-the-hood performance optimizations.

📧 Email & Deliverability

Clearer BYO Domain Configuration: Setting up new Bring Your Own (BYO) sender profiles is smoother with improved, easy-to-understand error messages and a more forgiving editing experience if you make a typo during setup.

🔄 Platform Migrations & Contacts

Advanced Sequence Control: We've added two highly requested tools directly to contact profiles: an "Add to Sequence" button to manually enroll a contact into an active flow, and a "Reintroduce to Sequence" button to drop them back into a completed sequence at a specific step.

⚡ Performance & Reliability

Under-the-Hood Database Optimizations: Engine tuning to our database means background syncs and batch processing run with far less memory overhead, keeping the platform snappy even during heavy loads.

This week brings deliverability enhancements, improved contact browsing, and important performance upgrades to the platform.

📧 Email & Deliverability

Bulletproof Domain Authentication: We've strengthened the domain verification process to accurately handle multiple email service providers and outdated DKIM records, drastically reducing delivery issues.

🔄 Contacts

Upgraded Contact Browsing: Finding the right people is now faster with significantly improved contact search and browsing capabilities.

🖥️ User Experience & Settings

Default Reply-To Control: Broadcast and campaign editors now feature default Reply-To fields, giving you immediate control over where your audience's responses land.

⚡ Performance & Reliability

Advanced Event Processing: We've implemented better logging and smarter handling of skipped or failed contact actions, making it much easier to diagnose issues and ensuring nothing falls through the cracks.

Precision Timezone Handling: Timezone management has been upgraded across the platform, guaranteeing your scheduled events and automated actions fire at the exact right moment.

This week brings a highly requested ThriveCart enhancement, giving you more flexibility with e-commerce automations.

🤝 Integrations & Connections

ThriveCart Integration: Our new ThriveCart connection effortlessly captures a wide array of purchase events, including refunds, subscriptions, and abandoned carts, allowing you to trigger powerful automation rules with just a quick setup.

This week brings enhanced email editing tools, and smarter analytics for your dashboard.

🎨 Email Editor & Design

Sticky Formatting Toolbar: Crafting longer emails is now much smoother with a formatting toolbar that conveniently stays visible at the top of your screen as you scroll.

Refined Editor Experience: Your account's default fonts are now seamlessly applied directly within the editing area, and formatting menus have been optimized to ensure they always display perfectly on screen.

⚙️ Automations & Sequences

Smart Sequence Reactivation: When unpausing a sequence, the system now intelligently adjusts send times forward. This ensures your contacts receive messages at the appropriate pace.

👥 Contact Management & Account Settings

Account-Level Suppression List: Maintain greater control over your sending with a new account-wide suppression list. You can now specify up to 50 addresses that should never receive emails, with full support for bulk imports and easy management.

Consistent Team Timezones: Contact profile dates now display in your account's configured local timezone, ensuring your entire team is perfectly aligned regardless of their physical location.

Enhanced Contact Restoration: Re-imported contacts will now seamlessly retain all of their valuable historical data, including existing tags and sequence memberships.

Streamlined Domain Setup: We've smoothed out the DNS validation process to provide clearer, more streamlined feedback during configuration.

📊 Analytics & Reporting

API & Transactional Dashboard Stats: Gain instant visibility into your transactional sends with a brand-new, easy-to-read dashboard widget dedicated specifically to API email statistics.

⚡ Performance & Reliability

Under-the-Hood Automation Upgrades: We've rolled out significant backend optimizations to guarantee faster, more robust sequence delivery and overall platform responsiveness.

🏢 Managed Accounts

Granular API Credit Tracking: For enhanced reporting transparency, credits consumed by API-triggered and transactional emails are now tracked in their own dedicated category, making your usage reports clearer than ever.

This week brings powerful new ways to manage your contacts and improvements to email deliverability.

👥 Contact Management & Imports

Manual Contact Merging: Need to clean up your list? You can now manually merge two contacts into one. The system will seamlessly combine their tags, automations, and history into a single record while safely archiving the old one.

Smarter CSV Imports: We’ve streamlined our CSV handling to process lists more accurately, ensuring smoother and cleaner data imports.

Clean Restores for Deleted Contacts: We now fully restore contacts when we locate them re-entering your list. If a contact existed before but was deleted, a simple sync or import will restore them with a completely clean slate, ensuring they start fresh as a brand new contact.

✉️ Email Deliverability

Enhanced Inbox Placement: We’ve added standard "List-ID" headers to all outbound emails. This helps inbox providers properly categorize your marketing messages, improving your overall deliverability and sender reputation.

This week’s updates focus on ensuring smoother operations for contact cleaning and improving the audit trails for your contact data.

🚀 New Features

Auto-Top Up for Cleaning: You can now enable auto top-up for your cleaning credits. This ensures your data imports, API sends, and form submissions never pause due to low balance—the system will seamlessly add credits as needed so your operations continue without interruption.

📊 Data & Auditing

Detailed Merge Logs: We’ve upgraded the Contact Activity Log. Now, when you merge contacts, you will see a granular record of exactly which fields were updated, providing a complete audit trail of the changes.

Import History: We’ve improved visibility for CSV imports. Every contact added via import now generates a distinct "Added New Contact" event in their timeline, ensuring your contact history is always complete.

This week’s updates focus on better credit visibility for Managed accounts and performance improvements for everyone.

💼 Managed Accounts (Sending & Credits)

Granular Credit Tracking: We have improved how we categorize sending credits. "API Emails" are now tracked as a distinct category, separate from Campaign Emails and Broadcasts, giving you clearer visibility into exactly how your monthly credits are being used.

🚀 General Updates (All Accounts)

Faster Reporting: We’ve optimized our database queries, meaning your usage and billing reports (including cleaning credits) will now load significantly faster, especially for high-volume accounts.

This update introduces significant expansions to our Email API capabilities, giving developers more control over sending and tracking, alongside compliance improvements for Broadcasts.

🚀 API Email Sending

File Attachments: You can now send emails with attachments via the API (both single and bulk sends). We support direct file content (base64) or downloadable URLs, with a limit of up to 5 attachments (25MB total).

Webhooks & Callbacks:

Bulk Send Callbacks: No need to poll for status. You can now provide a callback_url when sending bulk emails, and we will automatically notify you when the processing is complete.

Granular Events: You can now configure exactly which event types trigger a webhook, giving you cleaner data without the noise.

Custom Headers: You can now include custom headers (prefixed with X-) in your API requests, perfect for passing internal tracking identifiers or metadata to your recipients.

Recipient Display Names: API requests now support a friendly "To Name" (e.g., "John Smith" <john@example.com>), allowing for better personalization in the inbox.

🛡️ Broadcast Compliance

Footer Validation: To ensure regulatory compliance, the Broadcast Editor now performs a safety check before sending. If your message is missing a mandatory footer, the system will block the send and alert you to add it.

🐛 Bug Fixes

Setup: Fixed the "Copy to Clipboard" button on the Domain Setup page; it now correctly copies the domain identifier.