🚀 New Features

Live Stats Engine: Broadcast and campaign numbers now update in real-time. Our new background service automatically refreshes your stats so you can watch your results roll in without ever having to reload the page.

✨ User Experience (UX) Enhancements

Flexible Unsubscribe Controls: You now have independent control over your unsubscribe behaviors. You can separately toggle the native "one-click" unsubscribe button shown by mailbox providers at the top of the inbox and the visible unsubscribe line inside the email body.

Easier DNS Setup: Added one-click helpers that copy DNS records in the exact quoted/split format required by strict providers (like Amazon Route 53) to drastically reduce setup errors.

Test-Email Memory: Sending test campaigns just got faster. The app now remembers your previous recipient address so you don't have to retype it every time.

Interface Polish: Added a new light/dark theme toggle in the header, searchable dropdown menus for faster filtering, on-screen hints for personalization markers in the HTML editor, and a tidied-up top navigation menu.

Clearer Billing Views: Cleaned up how subscriptions and account credits are displayed on the account screen, and added support for scheduled plan changes.

🚀 New Features

In-App Feedback Widget: You can now share suggestions and feedback without leaving the product.

API Expansion: We've heavily expanded our public API documentation to give developers full programmatic control over messaging flows, allowing you to bypass the interface and automate almost everything:

Campaigns & Sequences: Take full control of multi-step automated email flows and overarching campaigns. You can now create, clone, update, and set specific outcome goals for your sequences directly through the API.

Broadcasts: Manage the entire lifecycle of an email broadcast. Create messages from scratch or templates, set your audience, attach suppression lists, schedule sends, and pull detailed delivery and engagement statistics.

Advanced Tag Actions: Programmatically set up rules to automatically tag or untag contacts based on whether they open an email, click any link, or click a specific link.

Check out the complete new capabilities at developers.campaignrefinery.com.

✨ User Experience

Bulk Action Clarity: The app now displays the exact number of contacts you have selected, making bulk actions clearer.

🛡️ Reliability & Security

API Key Management: We strengthened how API keys are handled, adding better diagnostics and clearer responses for invalid or unrecognized keys.

⚡ Performance

Smooth Chart Interactions: Dashboard chart tooltips have been streamlined for faster, lag-free interactions.

🌟 New Features & Core Enhancements

Platform & Experience

App Interface: Completely rebuilt the user interface from the ground up to deliver a faster, sleeker, and more responsive experience while laying a rock-solid foundation for future updates.

Activity Stream Overhaul: Redesigned the activity stream with a mobile-friendly card view, cleaner formatting, and new icons, backed by richer data for clearer details on broadcasts, campaigns, and forms.

Navigation & UI Polish: Refreshed the side menu with a cleaner layout, clearer credit displays, and improved mobile responsiveness, while unifying theme buttons across the app for visual consistency.

Sequence Builder: Smoothed out drag-and-drop mechanics in the sequence builder and optimized error handling for a seamless creation process.

🐛 Bug Fixes

Bulk Actions: Refined the bulk delete action to automatically clear selections and display a confirmation success message instantly upon completion.

Communications & Notifications

Broadcast & Template Control: Bundled email editor settings into broadcast templates and event emails, giving more control when sending broadcasts.

⚡ Performance & Reliability

Partner Integrations: Updated the way external partner integrations connect to our system, shifting to a cleaner and more standardized address format.

🐛 Bug Fixes

Image Resizing: Fixed an issue where resized images in emails were displaying at the wrong height, ensuring layouts no longer distort.

User Experience & Account Management

Visual Status Indicators: Inactive credentials are now clearly marked with a "Deactivated" badge in the account view, making account status easier to read at a glance.

⚡ Performance & Reliability

Faster Loading: Significantly improved the speed and efficiency of campaign and branch loading, making those sections of the system more responsive.

🐛 Bug Fixes & Security

Branch Lists: Added safeguards so deleted items will no longer ghost into branch-related lists.

User Experience & Account Management

"First Clean" Pricing Calculator: Launched a new calculator that displays competitor pricing comparisons and annual estimates directly within reports and emails.

Reporting & Communications

Broadcast Flexibility: You can now leave certain email fields blank in broadcast messages, giving the team more flexibility when sending communications.

Alert Routing: Updated alert email subject lines and redirected reports to a new, dedicated recipient address.

🐛 Bug Fixes

Formatting: Fixed minor formatting and case-sensitivity issues found during testing.

This week's update brings a massive under-the-hood upgrade to our public REST API, delivering enhanced security, rock-solid stability, and a smoother experience for all your favorite integrations. Alongside these foundational upgrades, we’ve added fantastic quality-of-life improvements to the email composer, making it easier than ever to migrate your existing templates and ensuring your images look flawless across every major inbox.

🔌 API & IntegrationsModernized REST API

We've completed a major upgrade to our public REST API, setting a powerful new foundation at api.campaignrefinery.com for all your integrations, enhanced Data Security, Consistent Error Handling Validation errors now share a unified shape, providing a predictable experience whether you're using Zapier, Kit, GoHighLevel, MailChimp, or custom integrations.

Action Required: API Updates As part of this modernization, you will need to update your existing API integrations to point to the new endpoints. Don't worry—a full, step-by-step migration guide will be sent directly to your email and will also appear inside the app to walk you through everything!

📧 Email & Deliverability Flexible

Unsubscribe Links Migrating from another platform? Our templates now accept multiple standard unsubscribe placeholders, meaning you don't have to manually rewrite your existing emails.

Flawless Image Rendering Images inserted into the email composer are now automatically styled to look perfect across all major clients, including Outlook and mobile.

🚀 New Features & Major Updates

Team Member Management: Account owners can now invite team members and handle password resets directly from the new "Users" module in Settings. The system seamlessly handles all email notifications for invitations.

Multi-Account Switcher: Managing multiple accounts? You can now easily switch between them directly from your profile menu without having to log out and back in. This flow fully supports Two-Factor Authentication (2FA) to keep your accounts secure.

🛠️ Bug Fixes

Password Resets: Fixed an underlying issue that was blocking some users and team members from successfully completing the "Forgot Password" reset flow.

Domain Setup: Resolved a bug that could occasionally cause adding a new sending domain to fail.

Platform Enhancements & Optimizations

This update introduces automated list cleaning schedules and a new one-click resend feature for individual contacts. We've also bolstered our Kit and Klaviyo integrations and optimized backend performance to keep the platform lightning-fast during your busiest sending times.

Email & Deliverability 📧

Scheduled Auto-Cleaning: Accounts with connected integrations can now have their email lists cleaned automatically on a recurring, behind-the-scenes schedule.

One-Click Resend: Easily resend a specific campaign email to an individual contact directly from their profile with a new "Resend" button, without needing to re-trigger the entire campaign.

User Experience & Settings ⚙️

Clearer Sender Errors: We replaced generic "Failed" alerts with precise, actionable error messages when setting up a new sender identity.

Platform Integrations & API 🔌

Kit & Klaviyo Enhancements: Upgraded webhook handling and contact syncing for both platforms, ensuring better reliability when processing unsubscribes and suppressions.

Performance & Reliability 🚀

Optimized Background Tasks: We fine-tuned heavy database maintenance and scheduled cleaning processes to run during off-peak hours, ensuring the platform remains lightning-fast during your busiest sending times.

Platform Upgrades & Expansions

This week brings a massive overhaul to our BYO sending credentials with multi-provider support, and highly requested integrations.

📧 Email & Deliverability

Multi-Provider BYO Support: We've completely redesigned the Sending Credentials page to natively support Amazon SES and SendGrid alongside Mailgun. You can now easily add, manage, and switch between multiple email providers from a single settings area.

Smarter ESP Error Handling: To protect your overall deliverability, the system now automatically deactivates credentials and pauses sending if your email provider returns authentication errors (such as a revoked API key).

Clearer DNS Guidance: BYO users now receive tailored DNS setup instructions that clarify exactly which records are optional and how they complement existing ESP configurations.

🔄 Campaigns, Contacts & Integrations

Kit & Klaviyo Integrations: We've officially rolled out support for seamless integrations with Kit and Klaviyo, making it easier than ever to sync your marketing stack.