This week's update brings a massive under-the-hood upgrade to our public REST API, delivering enhanced security, rock-solid stability, and a smoother experience for all your favorite integrations. Alongside these foundational upgrades, we’ve added fantastic quality-of-life improvements to the email composer, making it easier than ever to migrate your existing templates and ensuring your images look flawless across every major inbox.

🔌 API & IntegrationsModernized REST API

We've completed a major upgrade to our public REST API, setting a powerful new foundation at api.campaignrefinery.com for all your integrations, enhanced Data Security, Consistent Error Handling Validation errors now share a unified shape, providing a predictable experience whether you're using Zapier, Kit, GoHighLevel, MailChimp, or custom integrations.

Action Required: API Updates As part of this modernization, you will need to update your existing API integrations to point to the new endpoints. Don't worry—a full, step-by-step migration guide will be sent directly to your email and will also appear inside the app to walk you through everything!

📧 Email & Deliverability Flexible

Unsubscribe Links Migrating from another platform? Our templates now accept multiple standard unsubscribe placeholders, meaning you don't have to manually rewrite your existing emails.

Flawless Image Rendering Images inserted into the email composer are now automatically styled to look perfect across all major clients, including Outlook and mobile.

🚀 New Features & Major Updates

Team Member Management: Account owners can now invite team members and handle password resets directly from the new "Users" module in Settings. The system seamlessly handles all email notifications for invitations.

Multi-Account Switcher: Managing multiple accounts? You can now easily switch between them directly from your profile menu without having to log out and back in. This flow fully supports Two-Factor Authentication (2FA) to keep your accounts secure.

🛠️ Bug Fixes

Password Resets: Fixed an underlying issue that was blocking some users and team members from successfully completing the "Forgot Password" reset flow.

Domain Setup: Resolved a bug that could occasionally cause adding a new sending domain to fail.

Platform Enhancements & Optimizations

This update introduces automated list cleaning schedules and a new one-click resend feature for individual contacts. We've also bolstered our Kit and Klaviyo integrations and optimized backend performance to keep the platform lightning-fast during your busiest sending times.

Email & Deliverability 📧

Scheduled Auto-Cleaning: Accounts with connected integrations can now have their email lists cleaned automatically on a recurring, behind-the-scenes schedule.

One-Click Resend: Easily resend a specific campaign email to an individual contact directly from their profile with a new "Resend" button, without needing to re-trigger the entire campaign.

User Experience & Settings ⚙️

Clearer Sender Errors: We replaced generic "Failed" alerts with precise, actionable error messages when setting up a new sender identity.

Platform Integrations & API 🔌

Kit & Klaviyo Enhancements: Upgraded webhook handling and contact syncing for both platforms, ensuring better reliability when processing unsubscribes and suppressions.

Performance & Reliability 🚀

Optimized Background Tasks: We fine-tuned heavy database maintenance and scheduled cleaning processes to run during off-peak hours, ensuring the platform remains lightning-fast during your busiest sending times.

Platform Upgrades & Expansions

This week brings a massive overhaul to our BYO sending credentials with multi-provider support, and highly requested integrations.

📧 Email & Deliverability

Multi-Provider BYO Support: We've completely redesigned the Sending Credentials page to natively support Amazon SES and SendGrid alongside Mailgun. You can now easily add, manage, and switch between multiple email providers from a single settings area.

Smarter ESP Error Handling: To protect your overall deliverability, the system now automatically deactivates credentials and pauses sending if your email provider returns authentication errors (such as a revoked API key).

Clearer DNS Guidance: BYO users now receive tailored DNS setup instructions that clarify exactly which records are optional and how they complement existing ESP configurations.

🔄 Campaigns, Contacts & Integrations

Kit & Klaviyo Integrations: We've officially rolled out support for seamless integrations with Kit and Klaviyo, making it easier than ever to sync your marketing stack.

Platform Upgrades & Migrations

This week brings powerful new sequence controls directly on your contact profiles, along with streamlined BYO domain configuration and under-the-hood performance optimizations.

📧 Email & Deliverability

Clearer BYO Domain Configuration: Setting up new Bring Your Own (BYO) sender profiles is smoother with improved, easy-to-understand error messages and a more forgiving editing experience if you make a typo during setup.

🔄 Platform Migrations & Contacts

Advanced Sequence Control: We've added two highly requested tools directly to contact profiles: an "Add to Sequence" button to manually enroll a contact into an active flow, and a "Reintroduce to Sequence" button to drop them back into a completed sequence at a specific step.

⚡ Performance & Reliability

Under-the-Hood Database Optimizations: Engine tuning to our database means background syncs and batch processing run with far less memory overhead, keeping the platform snappy even during heavy loads.

This week brings deliverability enhancements, improved contact browsing, and important performance upgrades to the platform.

📧 Email & Deliverability

Bulletproof Domain Authentication: We've strengthened the domain verification process to accurately handle multiple email service providers and outdated DKIM records, drastically reducing delivery issues.

🔄 Contacts

Upgraded Contact Browsing: Finding the right people is now faster with significantly improved contact search and browsing capabilities.

🖥️ User Experience & Settings

Default Reply-To Control: Broadcast and campaign editors now feature default Reply-To fields, giving you immediate control over where your audience's responses land.

⚡ Performance & Reliability

Advanced Event Processing: We've implemented better logging and smarter handling of skipped or failed contact actions, making it much easier to diagnose issues and ensuring nothing falls through the cracks.

Precision Timezone Handling: Timezone management has been upgraded across the platform, guaranteeing your scheduled events and automated actions fire at the exact right moment.

This week brings a highly requested ThriveCart enhancement, giving you more flexibility with e-commerce automations.

🤝 Integrations & Connections

ThriveCart Integration: Our new ThriveCart connection effortlessly captures a wide array of purchase events, including refunds, subscriptions, and abandoned carts, allowing you to trigger powerful automation rules with just a quick setup.

This week brings enhanced email editing tools, and smarter analytics for your dashboard.

🎨 Email Editor & Design

Sticky Formatting Toolbar: Crafting longer emails is now much smoother with a formatting toolbar that conveniently stays visible at the top of your screen as you scroll.

Refined Editor Experience: Your account's default fonts are now seamlessly applied directly within the editing area, and formatting menus have been optimized to ensure they always display perfectly on screen.

⚙️ Automations & Sequences

Smart Sequence Reactivation: When unpausing a sequence, the system now intelligently adjusts send times forward. This ensures your contacts receive messages at the appropriate pace.

👥 Contact Management & Account Settings

Account-Level Suppression List: Maintain greater control over your sending with a new account-wide suppression list. You can now specify up to 50 addresses that should never receive emails, with full support for bulk imports and easy management.

Consistent Team Timezones: Contact profile dates now display in your account's configured local timezone, ensuring your entire team is perfectly aligned regardless of their physical location.

Enhanced Contact Restoration: Re-imported contacts will now seamlessly retain all of their valuable historical data, including existing tags and sequence memberships.

Streamlined Domain Setup: We've smoothed out the DNS validation process to provide clearer, more streamlined feedback during configuration.

📊 Analytics & Reporting

API & Transactional Dashboard Stats: Gain instant visibility into your transactional sends with a brand-new, easy-to-read dashboard widget dedicated specifically to API email statistics.

⚡ Performance & Reliability

Under-the-Hood Automation Upgrades: We've rolled out significant backend optimizations to guarantee faster, more robust sequence delivery and overall platform responsiveness.

🏢 Managed Accounts

Granular API Credit Tracking: For enhanced reporting transparency, credits consumed by API-triggered and transactional emails are now tracked in their own dedicated category, making your usage reports clearer than ever.

This week brings powerful new ways to manage your contacts and improvements to email deliverability.

👥 Contact Management & Imports

Manual Contact Merging: Need to clean up your list? You can now manually merge two contacts into one. The system will seamlessly combine their tags, automations, and history into a single record while safely archiving the old one.

Smarter CSV Imports: We’ve streamlined our CSV handling to process lists more accurately, ensuring smoother and cleaner data imports.

Clean Restores for Deleted Contacts: We now fully restore contacts when we locate them re-entering your list. If a contact existed before but was deleted, a simple sync or import will restore them with a completely clean slate, ensuring they start fresh as a brand new contact.

✉️ Email Deliverability

Enhanced Inbox Placement: We’ve added standard "List-ID" headers to all outbound emails. This helps inbox providers properly categorize your marketing messages, improving your overall deliverability and sender reputation.

This week’s updates focus on ensuring smoother operations for contact cleaning and improving the audit trails for your contact data.

🚀 New Features

Auto-Top Up for Cleaning: You can now enable auto top-up for your cleaning credits. This ensures your data imports, API sends, and form submissions never pause due to low balance—the system will seamlessly add credits as needed so your operations continue without interruption.

📊 Data & Auditing

Detailed Merge Logs: We’ve upgraded the Contact Activity Log. Now, when you merge contacts, you will see a granular record of exactly which fields were updated, providing a complete audit trail of the changes.

Import History: We’ve improved visibility for CSV imports. Every contact added via import now generates a distinct "Added New Contact" event in their timeline, ensuring your contact history is always complete.